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Common problems

Quick fixes for the things that most often go wrong.

  • The game won't start: check you're signed in to the launcher. Without internet you can still play singleplayer for 30 days after your last sign-in check; servers need a connection.
  • Can't join a server: confirm your email (the launcher's Profile has "Send the link again"), and check the address with the server's owner.
  • It runs slowly: lower the render distance under Options → Video. To see what your computer manages, open the launcher's Installations and press Test performance (about 90 seconds): it shows the frames a second at 8, 16, 32 and 48 chunks. Send results to Elyndral under them helps us make the game run well on computers like yours.
  • Holes or dark patches right after you spawn: the world fills in nearest first within a few seconds. If it stays that way, make sure the launcher has updated (it does when it starts), then Report a problem.
  • Still stuck: email [email protected], or use Report a problem in the launcher (it can include the game's log, which helps a lot).
Still stuck? Email [email protected], or use Report a problem in the launcher (it can include the game's log, which helps a lot).